Festival FAQs

Here are some of the questions that we are often asked. If you have a query that is not answered please just send an email with your question to admin@wellsfestivalofliterature.org.uk

If you prefer to talk to someone, please ring the Enquiry line on 0300 2010211 (not for ticket sales which are available on 01749 834483).

Where do events take place?

All Festival events in 2018 will be held in Cedars Hall, a state-of-the-art performance venue which is a short walk from the centre of Wells and close to a number of car parks – see map for details. The one exception to this is on Thursday 25 October when the 2pm talk by Harriet Sandys will be held in Quilter Hall, situated in the Music School on Cathedral Green, also marked on the map.

Cedars Hall Map - Wells Festival of Literature 2018

There are a number of car parks in Wells, both short term and long term. Information about these can be found on this website. Further parking for Cedars Hall is available in Mundy’s Meadow car park (BA5 2QL); from here it is a short walk via Lovers Walk to The Liberty. View car parks on the map
Bus services
Bus services to and from Wells are provided by The First Group. Visit The First Group website for full details of bus services.
Where can I stay during the Festival?
There are many hotels, B&s;Bs and self-catering accommodation in and around Wells.Visit the City of Wells website for accommodation.
Disabled Access
We are able to allocate disabled-only parking in the car park adjacent to Cedars House on The Liberty. Please inform the box office (01749 834483) at time of booking to reserve a disabled parking space. There is full wheelchair access to Cedars Hall and Quilter Hall and to the Dining Hall.
Are there accessible toilets?
Yes, in Cedars Hall and the Dining Hall, as well as in Quilter Hall
When and where will brochures be available?
Brochures will be sent to everyone on our mailing list in early September and will also be obtainable at Libraries, Information Centres and at Cedars Hall. Full details of the programme are also available on our website.
Where will tickets be on sale before the Festival?
Tickets for the 2018 Festival are on sale to the general public from 16 July. Purchase tickets online oor in person atCedars House, The Liberty BA5 2ST (weekdays 9.30am – 12.30pm) Tickets can also be bought via the box office booking line:  01749 834483 (weekdays 9.30am – 12.30pm). Please note: the box office is NOT in Cedars Hall itself but in Cedars House, The Liberty BA5 2ST. Once the Festival has opened, tickets can be bought on the door for any events that are not already sold out.
Where do I collect my tickets?
Tickets are usually sent by email but can also be posted for an additional charge. Please specify at time of booking.
Is the seating in Cedars Hall numbered or reserved?
Certain seats are reserved for sponsors and guests of the speaker. Other seats are allocated on a first come, first served basis. The only exception is for anyone attending a talk following a Lunch; these people will have reserved seats. Stewards will be on duty at all events to assist with any special seating requirements.
How do I get a hearing loop seat?
All seats in Cedars Hall are covered by a hearing loop.
Is there somewhere to eat before and after events?
Light refreshments are available in the Cedars Hall foyer. Certain restaurants in Wells are offering special discounts to Festival ticket-holders. Full details will be available via this website in the weeks before the Festival.
Can I buy books by authors other than the ones featured in their events?
Waterstones will be running a Festival shop in Cedars Hall. Depending on space and availability, they will be selling a selection of books from all speakers.
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