FAQs – 2021
Here are some of the questions that we are often asked. If you have a query that is not answered below, please email your question to email@example.com
Please also remember to check the website regularly in case of unavoidable alterations to the line-up or changes to government guidelines.
If you prefer to talk to someone, please ring the Enquiry line on 0300 2010211 and leave a message (not for ticket sales which are available on 01749 834483)
How can I become a Friend of Wells Festival of Literature?
More information: Friends of Wells Festival of Literature
How long is each event?
Each event lasts an hour, including approximately 15-20 minutes for questions. The Poetry Reading and Prize Giving event lasts for three hours.
Will events be streamed this year?
All events will be live-streamed for those who are unable to get to Cedars Hall. This excludes Duncan Minshull’s ‘Sauntering’ event on Monday 18 October at 3pm. You will have to register in advance to watch live-streamed events
How can I register to watch live-streamed events online?
Registration is now open and you can register to watch as many events as you like. To do this you will need to access the event/s description on our website and then click on the link ‘Register to watch the online live stream event’ on each event page that you are interested in. This will take you out of the WFL site to the Crowdcast site where you will be asked for your email address, invited to make a donation and instructed to ‘Save my spot’.
How many events can I watch?
You can register to watch as many events as you like but you do need to click on the ‘Save my spot’ button for each one.
How much will it cost?
Live-streaming events from WFL is free but you will be invited to make a donation by credit card or PayPal. All donations will be put to good use by helping support a variety of educational projects in the area. This charitable giving has been key to the Festival’s work for almost 30 years.
How do I make a donation?
You can either donate via the Crowdcast site by credit card (see above) during saving your spot for the online event or you can use the Donations link on the WFL website at any time
Will I know when to start watching?
Ten minutes before your chosen event is due to start you will receive a second reminder email which also includes a link through to the event itself. Once on the event you will be able to interact with the event and send questions to the speaker. Afterwards you will also be invited to watch a recording of the event.
Are all events being recorded?
It is currently the plan to record all Festival events this year. These will be available to watch until the end of November 2021
Can I still watch Sold Out events?
Yes. All events will be live-streamed so, as long as you register, you can still enjoy the event.
What happens if the event is cancelled or a change in the Covid guidelines affects public gatherings?
If any event is cancelled for whatever reason, ticket-holders will be given a full refund.
Where do events take place?
All Festival events in 2021 will be held in Cedars Hall, a state-of-the-art performance venue which is a short walk from the centre of Wells and close to several car parks – see map for details.
Is parking available?
We are able to allocate disabled-only parking in the car park adjacent to Cedars House on The Liberty. Please inform the Box Office (01749 834483) at time of booking to reserve a disabled parking space. This area is reserved exclusively for disabled parking and for speakers appearing at the Festival.
Free Festival parking is available in Mundy’s Meadow car park (BA5 2QL) on a first-come-first-served basis; from here it is a short walk via Lovers Walk to The Liberty. Mundy’s Meadow is a private car park accessible from Mountery Road (see map) and will be open for Festival-goers throughout the Festival only.
Alternative parking in Wells
Additional parking spaces are available in the city’s public car parks. Charges start from £1.50 for two hours parking during the day and are often free after 6.00pm.
All these car parks are within a 15-minute walk from the Festival:
- Market Square (BA5 2RB)
- Union Street (off Chamberlain Street, BA5 2PU)
- South Street (BA5 1SL)
- Princes Road (BA5 1TE)
- Tucker Street (off West Street, BA5 1TF)
Where can I stay during the Festival?
There are many hotels, B&Bs and self-catering accommodation in and around Wells.
Click here to Visit the City of Wells website for accommodation
Is there disabled access?
We are able to allocate disabled-only parking in the car park adjacent to Cedars House on The Liberty. Please inform the Box Office (01749 834483) at time of booking to reserve a disabled parking space. There is full wheelchair access to Cedars Hall.
Are there accessible toilets?
Yes, in Cedars Hall
When and where will brochures be available?
Brochures will be sent by post to Friends and sponsors. They will also be available at various locations in and around Wells and the surrounding area, including libraries, information centres, shops, pubs etc. Please look out for them! The 2021 Festival: Full Programme is also available online.
Is the seating in Cedars Hall numbered or reserved?
All tickets this year will be for numbered seats and will be allocated at time of purchase
How do I get a hearing loop seat?
Cedars Hall has a hearing support system that is fully compatible with modern hearing aids. Details are available in our brochure and in the Festival foyer. Please ask a steward on the door for a receiver that will enable you to access the hearing system.
Is there somewhere to eat before and after events?
Light refreshments are available in the Cedars Hall foyer. Certain restaurants in Wells are offering 10% discount to Festival ticket-holders.
- Ensemble 01749 676246
- Goodfellows 01749 673866
- Twentyone 01749 675993
- Nosh-Stalgia 01749 670255
- Rugantino’s 01749 672029
Come before or after an event and remember
- ring in advance to book, asking for the Festival dining offer
- ensure everyone in your party wishing to take advantage of the offer has a ticket
- and bring your ticket/s with you!
Wells Festival of Literature are very grateful to these restaurants for their generosity which provides the perfect appetiser for a Festival event – or a convivial spot to discuss what you’ve just seen and heard.
Can I buy books by authors other than the ones featured in their events?
Waterstones will be running a pop-up shop in the Drawing and Morning Rooms in Cedars House.
Depending on space and availability, they will be selling a selection of books from all speakers. There is also a facility to buy books online from each event on our website.